Register or register on the Residential Tenancies Bond Authority (RTBA) website and apply for a loan online. You`ll find help with registration on our page on the first steps with RTBA Online. If you and your homeowner or owner have agreed to the distribution of the loan, your real estate administrator will have to file a loan claim. It is a criminal offence under Queensland`s right to knowingly give false or misleading information to the RTA. All parties will be notified by email (if the RTA has registered your email address) or by mail. The repayment of the loan is put on hold until the dispute is resolved. As soon as a dispute arises, you will receive a dispute resolution. An RTA representative will contact all parties to begin the dispute resolution process. If neither party disputes the repayment of the NOC loan, the loan will be repaid in accordance with the original application.
If one or more parties challenge the repayment of the NOC loan, the repayment of the loan is transferred to the level of the dispute. If you don`t have an RBO account, you must be entitled to a refund of the loan currency – PDF. This tells the Bond Center what the address of the tenant is, who the landlord and tenant is and how they can be contacted and what the rent is per week. The landlord and tenant must sign this form. The loan is held by the tenant services which could cover: If this happens, the NOC will be sent to all parties on the loan who did not agree with the repayment of bonds during the fast track period. Parties that accept the fast track refund will not receive a NOC. Important: If a customer does not agree with the Bond Refund Fast Track, they must nevertheless react to the NOC if they wish to challenge the repayment of the loan. All parties have 14 days to respond to the NOC.
If, within this time, no one disputes the repayment of the loan, the repayment is made automatically in accordance with the original request for repayment. The NOC can be sent by email or mail. Once you have tabled a settlement motion that does not agree with the repayment of the loan, the loan is relegated to a newer state. An RTA representative will contact all parties to discuss next steps. RTA Web Services offers our customers the benefits of comfort, speed, safety and accuracy. As a result, web services replaced the eServices pdf download function as of February 1, 2020. The ability to consult bonds and deposit 100% repayments through eServices is maintained.